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Policies, Terms & Conditions

IAU’S Policies For All Classes & Workshops

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  • To receive a full credit to use on another class, cancellations or changes on any reservation must be made 7 days prior to the start of class.

  • If cancellation is made after the 7-day period is up, the credit will be reduced 30%.

  • This credit can be used toward the registration fee for any future class or workshop within one year of the date the credit was issued.

  • We do not refund any monies. We will only credit your account.

  • If cancellation is done 24 hours prior to, or on the day of, there will be no refund or credit issued.

  • Missed Classes: If you have missed a group class, our helpers/volunteers will catch you up in the following class. Please contact us to find out more about makeup options. Makeup classes are up to our discretion and will be treated on a case-by-case basis.

  • By registering to our program, you are allowing us to photograph and videotape and use these for promotional purposes only. If you would like to retract your consent, please contact us through email and we will remove any posted media.

  • What do we do with your info? We may send out emails and newsletters containing promotional material for new classes or other information that we believe could be useful to you. These will be sent to the email address you provided us with. All promotional emails we send out contain an opportunity to unsubscribe, should you not wish to receive any more. We never share your personal information with a third party unless you grant us permission, or the law requires it.

  • Indemnity: By registering for our classes, you accept and agree that you will indemnify, hold harmless, and defend us and all directors and officers, consultants’ employees, affiliates, and volunteers thereof from any third party claim, damages, costs (including without limitation legal fees) or any other liability that may arise from your use of the materials website, or breach by you of these Terms of Service.

  • We are not liable for any injuries sustained by the misuse of supplies (pins, pencils, scissors, sewing kits/machines or any other items that may be used either in person or online).

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If IAU cancels an event, you will receive a full refund within 1-5 days of the cancellation.

 

Please contact us with any questions.

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